Shipping Policy

At Morai, we take pride in preparing and shipping your orders with care.

All orders are processed within 2–5 business days after confirmation. You’ll receive an email notification once your order has been shipped.

Shipping Destinations

• United Arab Emirates  — Delivery within 1–5 business days after dispatch.

• GCC countries  — Delivery within 7–10 business days, depending on courier and customs clearance.

Important Notes

• Please make sure your shipping address and contact details are entered correctly to avoid delays or lost parcels.

• Morai is not responsible for shipping delays caused by courier companies or customs.

• Orders that are refused or unclaimed will not be eligible for a refund.